Privacy Policy

Last Updated: July 15, 2025

1. Introduction

LicenseManager ("we", "us", or "our") operates the LicenseManager Discord bot and associated web services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Important: By using the Service, you consent to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Discord Information

When you interact with our Discord bot, we may collect:

  • Discord user ID
  • Username and discriminator
  • Avatar hash
  • Server IDs where the bot is used
  • Role information for license verification
  • Messages sent to the bot in DM or server channels

2.2 Roblox Information

When you link your Roblox account, we may collect:

  • Roblox user ID
  • Username
  • Avatar information
  • Game pass/product ownership status
  • Purchase history (for verification purposes)

2.3 Personal Information

When you register an account, we may collect:

  • Email address
  • Payment information (processed by third-party processors)
  • IP address and device information

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Authenticate users and maintain sessions
  • Remember user preferences
  • Analyze service usage
  • Improve our Service

3. How We Use Your Information

We use the collected information for various purposes:

Purpose Data Used
Provide and maintain our Service All necessary information
Verify license ownership Discord ID, Roblox ID, purchase data
Manage role assignments Discord ID, server ID, role information
Process payments Email, payment processor data
Customer support Contact information, usage data
Improve our Service Aggregated usage data
Communicate with you Email, Discord messages

4. Data Sharing and Disclosure

We may share information in these situations:

  • Service Providers: With third parties who perform services for us (payment processing, analytics, hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or sale of assets
  • With Your Consent: When you direct us to share information

4.1 Third-Party Services

We integrate with these services that have their own privacy policies:

  • Discord API
  • Roblox API
  • Stripe/PayPal (payment processing)
  • Google Analytics

5. Data Retention

We retain personal information only as long as necessary:

  • Account data: Until you request deletion
  • License verification data: 1 year after license expiration
  • Transaction records: 7 years for tax purposes
  • Cookies: Varies by type (session to 2 years)

6. Your Data Rights

Depending on your jurisdiction, you may have these rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent (where applicable)

To exercise these rights, contact us at privacy@licensemanager.com.

7. Data Security

We implement appropriate security measures including:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls
  • Secure server infrastructure

However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Email: privacy@licensemanager.com
Discord: discord.gg/licensemanager